Install, move, add and change - normality in any IT operation. With this add-on you simplify the documentation of IMAC processes.
Functions
Simple documentation about the change of defective IT components
Audit-proof capture of replacement procedures
Optional tracking of any attributes during replacement
Tracking of existing (cable) connections
Manufacturer
Description
Relationship Management with i-doit Reduce the effort of documentation for the replacement of devices
The replacement of network components is often executed within a few minutes. What inevitably happens next that does not please a hero of the fast-paced rescue team, and much less after nightly emergencies: documenting the changes in the CMDB. But i-doit would not be the darling of the Admins, if there was no suitable little helper.
The i-doit Replacement add-on transfers relations
Often there are hundreds of relations that are documented for a switch or patch field. If you want or must document thelifecycleof all devices in a clean way the serial number of the previous object cannot simply be overwritten. Both the old and the new device have their own life cycle and their data has to be traceably tracked. That’s why even in theCMDBeverything has to be unplugged and newly connected.
With the Replacement add-on you re-connect relations from one object to another with a few mouse clicks. And finally documenting is even quicker than the actual change. And you put the data quality in the right way. In the future, nothing will be forgotten.
Pricing & support
This add-on is available free of charge. Support is covered by the i-doit Basic support option.
Do you have any questions on this add-on?
If you need more information about this add-on, please send us a message. We will contact you in a timely manner.
