The Configuration Management Plan
Before you start with your IT documentation, you should plan carefully. Every minute you invest in this phase will be recovered several times over during the project. But what is the best way to proceed? And why is careful planning important? Find out in this whitepaper.
6 Steps to IT Documentation
This compact guide accompanies your start with IT documentation. In clearly structured sections, you will find compact expert knowledge that will guide you competently and comprehensively through your IT documentation project. With the individual, logically sequenced steps, you will never lose your bearings on your project.
How to build a functioning CMDB
The implementation of a CMDB can fail if the project is not treated as a project. The fatal conclusion: it is impossible to build a CMDB. In this whitepaper, we dispel this myth. In a clear and entertaining way, you will get valuable tips about how to build a functioning CMDB in your company.
6 Steps to Introducing IT Service Management
IT Service Management is to be introduced in your company. You don’t know yet how to approach the project and what is needed for it? Then this whitepaper will give you the most important hints and tips. In this second part of our ITSM series, we explain how to get through the project and select the right solutions.
An introduction to the world of IT Service Management
If the CMDB project is not treated as a project, it might fail. The false conclusion: it is impossible to set up a CMDB. In this white paper, we put an end to this and 6 other myths, and give you tips on how to set up a working CMDB in your organisation.
IT Service Management with i-doit CMDB
You have already dealt with the topic of ITSM. You may already have monitoring or a service desk in place as a stand-alone solution. And now you want to move on to a complete ITSM solution? We’ll show you how this is possible with i-doit CMDB, what you need to get there and which solutions can help you succeed.
