Efficient IT service management with i-doit

IT Service Management (ITSM) is a decisive factor for the efficient and effective provision of IT services. Optimally managed ITSM ensures better IT processes, lower costs and high service quality. i-doit offers a comprehensive ITSM platform solution that helps companies remain competitive in the long term.

Core functions of the i-doit ITSM solution

Service Lifecycle Management: View and manage the entire lifecycle of IT services from planning to continuous improvement.
Efficient processes and clear responsibilities: Standardised processes improve the provision of IT services, while clearly defined roles and responsibilities increase organisational efficiency.
Increased service quality and customer satisfaction: With i-doit, you not only optimise the availability of your IT services, but also the satisfaction of your customers through efficient management and optimised processes.

Advanced ITSM tool

By using advanced ITSM tools such as discovery, monitoring and ticketing systems, a seamless CMDB connection and automated workflows, i-doit optimises the provision of your IT services.

Simplified IT operations.

The integration of i-doit with other ITSM tools creates a comprehensive management environment that simplifies your IT operations and makes them more efficient.

Transparent processes

i-doit defines clear roles and responsibilities within your IT organisation. Every process becomes transparent and traceable - from incident management and problem management to compliance audits.

Seamless integration

With i-doit, you implement ITSM that is based on efficient processes and integrates seamlessly into your IT infrastructure and business processes.

ITSM software for comprehensive IT documentation

Increase the performance of your IT Service Management with i-doit. Our holistic ITSM solutions offer more than classic asset management. We provide integrated services and process optimisation for the IT documentation of complex IT systems. i-doit is the productivity hub in your ITSM ecosystem for linking systems and processes.

Find out more about ITMS now!