Collaboration meets documentation
i-doit can be integrated into existing IT Service Management processes and thus supports smooth team collaboration. The option of linking i-doit in IT project management with other tools such as ticketing systems or monitoring software creates a standardised basis for efficient collaboration.
Central platform for your IT management
IT documentation with Sharepoint can work, but isn't so convenient and doesn't offer an overview. i-doit provides a centralised solution for IT documentation that is specifically designed to help teams manage their IT assets effectively. With features such as customised dashboards, granular access rights and automated notifications, you can ensure that all team members get the information they need, when they need it.
Advanced security and access features
- Individual access rights: Ensure that sensitive data can only be viewed and edited by authorised team members.
- Customised dashboards: Each team member can create their own workspace.
- Automation and alerts: Automate routine tasks and receive real-time notifications about important changes or updates.
- Secure, collaborative working: To prevent changes made by different users from overwriting each other, i-doit offers an editing lock (object lock). This gives one user exclusive write authorisation. All other editors only have read authorisation for the duration of the lock.
- Customisable forms: The i-doit Forms add-on optimises IT documentation in teams with customisable forms.
Create transparency and use data across the board
Full control within the team
With i-doit, you have full control and an overview of all changes. The history of each asset is recorded in detail so that everyone in the team can see who changed what and when.
Utilise system synergies
Integrate i-doit into your existing IT service management processes and utilise synergies with other systems such as ticketing and monitoring to increase the efficiency and responsiveness of your team.
Useful Add-ons
The i-doit Add-on Forms optimises IT documentation in teams with customisable forms.
Useful add-ons simplify data collection
The i-doit Add-on Forms optimises IT documentation in teams with customisable forms. Team members can use it to directly document hardware or record IT components upon delivery. The ability to display only relevant fields simplifies and speeds up data entry - increasing the accuracy and efficiency of all documentation processes.